We lovingly pack and ship your goods once payment is processed with some items occasionally coming from different warehouses depending on their nature.
All goods, wherever possible, will be shipped on a tracked service for you to follow their progress and the next available delivery date will be shown on each particular product page before you place your order.
Standard Mainland UK Delivery is FREE on all orders over £75 (excluding shipping) with a fixed charge of £4.95 per order (or delivery address if you're using the multi-address checkout feature).
A shipping surcharge of £5 applies over the £75 threshold if your basket includes fresh or chilled goods from our Meat, Pies & Pastries, and Ready To Eat Meals collections. This covers the additional cost of special delivery services and/or specialist packaging for fresh items.
Delivery to Scottish Highlands, Northern Ireland and Offshore Islands will incur a surcharge, usually a few GBP.
Any final shipping costs will be shown in checkout.
Future Delivery Dates
While we make every effort to deliver on your preferred date, shipments may arrive one day either side of your selected day during busy periods.
Orders containing alcohol may require a signature.
FodaBox Limited are committed to ensuring you are completely satisfied with your purchase. If you are not happy for any reason contact us within 14 days of your order to discuss a refund or replacement item.
Things to be aware of:
By law, unless they are damaged or faulty, you cannot return or obtain a refund for i) perishable items including food or ii) personalised items made to your own specifications except where you have selected from pre-determined options or standard off-the-shelf components. Please don’t destroy or throw away any product before you’ve spoken to us and agreed that doing so won't affect any refund or replacement.
Our friendly team are here to help Monday to Friday, 9am to 6pm. Whether you're placing a new order, wanting to set up an account, or just want to talk through our products - please do get in touch by calling 03331 212166 or complete our online contact us form.
Winner of a Great Taste Award in 2013 and 2018, this smooth medium-dark roast coffee from Mexico has a delicious praline nuttiness and is perfect for drinking at any time of day. La Sierra Cloud Forest coffee is grown by 30 indigenous Mayan and Mestizo communities high in the mountains around the Ocote Biosphere Reserve in Mexico; a biodiversity hotspot that is home to over 2,000 plant and 5,500 animal species. For every bag of coffee sold, local farmers plant trees to support the forest and their families. All Source coffees are offset using reforestation carbon credits and are 100% traceable to the forest community conservation project.
Cristina Talens is the Founder, Owner and Manufacturer of the coffee brand Source Climate Change and has over 15 years experience in ethical trading, sustainability and rainforest protection, having worked as Ethical Trading Manager for a leading Roast & Ground coffee company and alongside a network of conservation organisations developing the United Bank of Carbon. She started her working life as a human rights campaigner at Antislavery International.