We lovingly pack and ship your goods once payment is processed with some items occasionally coming from different warehouses depending on their nature.
All goods, wherever possible, will be shipped on a tracked service for you to follow their progress and the next available delivery date will be shown on each particular product page before you place your order.
Standard Mainland UK Delivery is FREE on all orders over £75 (excluding shipping) with a fixed charge of £4.95 per order (or delivery address if you're using the multi-address checkout feature).
A shipping surcharge of £5 applies over the £75 threshold if your basket includes fresh or chilled goods from our Meat, Pies & Pastries, and Ready To Eat Meals collections. This covers the additional cost of special delivery services and/or specialist packaging for fresh items.
Delivery to Scottish Highlands, Northern Ireland and Offshore Islands will incur a surcharge, usually a few GBP.
Any final shipping costs will be shown in checkout.
Future Delivery Dates
While we make every effort to deliver on your preferred date, shipments may arrive one day either side of your selected day during busy periods.
Orders containing alcohol may require a signature.
FodaBox Limited are committed to ensuring you are completely satisfied with your purchase. If you are not happy for any reason contact us within 14 days of your order to discuss a refund or replacement item.
Things to be aware of:
By law, unless they are damaged or faulty, you cannot return or obtain a refund for i) perishable items including food or ii) personalised items made to your own specifications except where you have selected from pre-determined options or standard off-the-shelf components. Please don’t destroy or throw away any product before you’ve spoken to us and agreed that doing so won't affect any refund or replacement.
Our friendly team are here to help Monday to Friday, 9am to 6pm. Whether you're placing a new order, wanting to set up an account, or just want to talk through our products - please do get in touch by calling 03331 212166 or complete our online contact us form.
Roasted perfectly to bring out the intense toasted chocolate notes, enjoy this full-bodied coffee brought to you from the Ugandan Cloud Forest. Brimming with environmental, social and ecological benefits, this outstanding single origin coffee supports some 300 coffee farmers in a reforestation project around the Mount Elgon region of Uganda. The project provides a safeguard for Mount Elgon National Park and Central Forest - one of the most diverse ecosystems in Africa - by reducing pressure on resources. The coffee rewards farmers in and around Mount Elgon to protect the forests by planting trees and reducing a dependency on clearing forests for firewood, which in turn protects hundreds of animal species including forest monkeys and antelope which graze on the mountainside. Each bag has a unique tracking number to show the farmer's on-going conservation efforts at the cloud forest of origin. For every bag sold, local farmers plant trees to support the forest and their families. All Source coffees are offset using reforestation carbon credits and are 100% traceable to the forest community conservation project.
Cristina Talens is the Founder, Owner and Manufacturer of the coffee brand Source Climate Change and has over 15 years experience in ethical trading, sustainability and rainforest protection, having worked as Ethical Trading Manager for a leading Roast & Ground coffee company and alongside a network of conservation organisations developing the United Bank of Carbon. She started her working life as a human rights campaigner at Antislavery International.