We lovingly pack and ship your goods once payment is processed with some items occasionally coming from different warehouses depending on their nature.
All goods, wherever possible, will be shipped on a tracked service for you to follow their progress and the next available delivery date will be shown on each particular product page before you place your order.
Standard Mainland UK Delivery is FREE on all orders over £75 (excluding shipping) with a fixed charge of £4.95 per order (or delivery address if you're using the multi-address checkout feature). Shipping surcharges may still apply over the £75 threshold if your basket includes goods requiring special delivery services and/or specialist packaging for fresh items.
Delivery to Scottish Highlands, Northern Ireland and Offshore Islands will incur a surcharge, usually a few GBP. Any final shipping costs will be shown in checkout.
Orders containing alcohol may require signature.
FodaBox Limited are committed to ensuring you are completely satisfied with your purchase. If you are not happy for any reason contact us within 14 days of your order to discuss a refund or replacement item.
Things to be aware of:
By law, unless they are damaged or faulty, you cannot return or obtain a refund for i) perishable items including food or ii) personalised items made to your own specifications except where you have selected from pre-determined options or standard off-the-shelf components. Please don’t destroy or throw away any product before you’ve spoken to us and agreed that doing so won't affect any refund or replacement.
Our friendly team are here to help Monday to Friday, 9am to 6pm. Whether you're placing a new order, wanting to set up an account, or just want to talk through our products - please do get in touch by calling 03331 212166 or complete our online contact us form.
This English truffle oil is made entirely from locally sourced ingredients. shaved English black truffles, foraged in Southern England and expertly blend them with an unique flavour & an award winning extra virgin rapeseed oil from Oxfordshire. The rapeseed oil is cold-pressed, which produces less oil than heated pressing but ensures that the delicate flavours & aromas are not damaged.
We are a UK based family food business, sourcing Truffles from our Sibillini Mountain location in Central Italy. Our sole business is specialising in selling the absolute freshest high quality Italian Truffles and Truffle Products. Our commitment is to strive to provide the best possible quality service to our private, restaurant and wholesale clients. We are passionate about the products that we sell, we believe in them totally, and we want our clients to get maximum enjoyment out of what is an absolutely unique experience