We lovingly pack and ship your goods once payment is processed with some items occasionally coming from different warehouses depending on their nature.
All goods, wherever possible, will be shipped on a tracked service for you to follow their progress and the next available delivery date will be shown on each particular product page before you place your order.
Standard Mainland UK Delivery is FREE on all orders over £75 (excluding shipping) with a fixed charge of £4.95 per order (or delivery address if you're using the multi-address checkout feature).
A shipping surcharge of £5 applies over the £75 threshold if your basket includes fresh or chilled goods from our Meat, Pies & Pastries, and Ready To Eat Meals collections. This covers the additional cost of special delivery services and/or specialist packaging for fresh items.
Delivery to Scottish Highlands, Northern Ireland and Offshore Islands will incur a surcharge, usually a few GBP.
Any final shipping costs will be shown in checkout.
Future Delivery Dates
While we make every effort to deliver on your preferred date, shipments may arrive one day either side of your selected day during busy periods.
Orders containing alcohol may require a signature.
FodaBox Limited are committed to ensuring you are completely satisfied with your purchase. If you are not happy for any reason contact us within 14 days of your order to discuss a refund or replacement item.
Things to be aware of:
By law, unless they are damaged or faulty, you cannot return or obtain a refund for i) perishable items including food or ii) personalised items made to your own specifications except where you have selected from pre-determined options or standard off-the-shelf components. Please don’t destroy or throw away any product before you’ve spoken to us and agreed that doing so won't affect any refund or replacement.
Our friendly team are here to help Monday to Friday, 9am to 6pm. Whether you're placing a new order, wanting to set up an account, or just want to talk through our products - please do get in touch by calling 03331 212166 or complete our online contact us form.
Semi-milled Jasmine Rice. This is our little trick, Semi-Milled IBIS Rice takes only some of the nutritious bran layer away meaning it cooks and tastes much like our white IBIS rice just with that extra goodness.
Our Rice is grown by Cambodian farmers committed to the strictest environmental standards: they don't use chemicals, and they don't allow trees to be cleared or wild animals to be poached on their land. In return, they are paid a premium for their crops.
Long-grained, fragrant, organic and Wildife-Friendly® Jasmine Rice from Cambodia that is Semi-Milled to cook and taste like white polished rice without losing all the nutritious bran.
Rooted in Conservation, Hand-Grown with a Mission.
Our mission is to grow great-tasting rice that protects endangered species, preserves vulnerable forests and supports Wildlife-Friendly® farmers so that we can save earth's most precious resources.
We envision a world where people, wildlife and nature can coexist and thrive.
Why IBIS Rice?
Certified Organic, IBIS Rice is grown by hand on Cambodia's northern plains, where mineral-rich waters run off the Dangrek Mountains. In this unique environment, our farmers plant just one crop per year, allowing it to mature slowly into the finest quality, fragrant, long-grain jasmine ricea truly Cambodian variety known locally as Phkar Romduol.
Rinse 1 cup of rice in a strainer until water runs clear.
Combine rice with 1 ½ cups of water in a pot.
Turn on stove on a high heat, bring to a boil.
Immediately reduce to the lowest heat and cover.
Simmer for 20 minutes so that all of the water is absorbed
Turn off stove and leave pot covered for 5 minutes before serving
Rice Cooker Ratio:
1 cup of rice : 1 ½ cups of water