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Shipping policy

We lovingly pack and ship your goods once payment is processed with some items occasionally coming from different warehouses depending on their nature.

All goods, wherever possible, will be shipped on a tracked service for you to follow their progress and the next available delivery date will be shown on each particular product page before you place your order.

Standard Mainland UK Delivery is FREE on all orders over £75 (excluding shipping) with a fixed charge of £4.95 per order (or delivery address if you're using the multi-address checkout feature).

Surcharges

A shipping surcharge of £5 applies over the £75 threshold if your basket includes fresh or chilled goods from our Meat collection. This covers the additional cost of special delivery services and/or specialist packaging for fresh items.

Delivery to Scottish Highlands, Northern Ireland and Offshore Islands will incur a surcharge, usually a few GBP.

Any final shipping costs will be shown in checkout.

Future Delivery Dates

While we make every effort to deliver on your preferred date, shipments may arrive one day either side of your selected day during busy periods.

Orders containing alcohol may require a signature.