We lovingly pack and ship your goods once payment is processed with some items occasionally coming from different warehouses depending on their nature.
All goods, wherever possible, will be shipped on a tracked service for you to follow their progress and the next available delivery date will be shown on each particular product page before you place your order.
Standard Mainland UK Delivery is FREE on all orders over £75 (excluding shipping) with a fixed charge of £4.95 per order (or delivery address if you're using the multi-address checkout feature). Shipping surcharges may still apply over the £75 threshold if your basket includes goods requiring special delivery services and/or specialist packaging for fresh items.
Delivery to Scottish Highlands, Northern Ireland and Offshore Islands will incur a surcharge, usually a few GBP. Any final shipping costs will be shown in checkout.
Orders containing alcohol may require signature.
FodaBox Limited are committed to ensuring you are completely satisfied with your purchase. If you are not happy for any reason contact us within 14 days of your order to discuss a refund or replacement item.
Things to be aware of:
By law, unless they are damaged or faulty, you cannot return or obtain a refund for i) perishable items including food or ii) personalised items made to your own specifications except where you have selected from pre-determined options or standard off-the-shelf components. Please don’t destroy or throw away any product before you’ve spoken to us and agreed that doing so won't affect any refund or replacement.
Our friendly team are here to help Monday to Friday, 9am to 6pm. Whether you're placing a new order, wanting to set up an account, or just want to talk through our products - please do get in touch by calling 03331 212166 or complete our online contact us form.
Bistec is a peppery seasoning paste black pepper, Mexican oregano and garlic. Makes a killer marinade for when mixed with citrus juices or double up as a seasoning for stews and escabeches.
Dodie Miller started Cool Chile in 1993 with a simple idea: to import a wide variety of the best dried chillies direct from Mexico, and to provide the UK with a whole new range of flavours for real Mexican cooking.
Cool Chile has been going for over 20 years and still imports dried chillies, herbs and masa harina directly from Mexico where the flavour and quality is second to none. All the products are shipped by sea so as to leave as small a carbon footprint as possible.
For 1 x 250g steak: Dissolve 15g of the Bistec Seasoning Paste in a 25g lime juice. Marinate for 30 minutes - 1 hour, then barbecue, grill or fry. Or mix 5g of Bistec Seasoning Paste with 15g butter.