We lovingly pack and ship your goods once payment is processed with some items occasionally coming from different warehouses depending on their nature.
All goods, wherever possible, will be shipped on a tracked service for you to follow their progress and the next available delivery date will be shown on each particular product page before you place your order.
Standard Mainland UK Delivery is FREE on all orders over £75 (excluding shipping) with a fixed charge of £4.95 per order (or delivery address if you're using the multi-address checkout feature). Shipping surcharges may still apply over the £75 threshold if your basket includes goods requiring special delivery services and/or specialist packaging for fresh items.
Delivery to Scottish Highlands, Northern Ireland and Offshore Islands will incur a surcharge, usually a few GBP. Any final shipping costs will be shown in checkout.
Orders containing alcohol may require signature.
FodaBox Limited are committed to ensuring you are completely satisfied with your purchase. If you are not happy for any reason contact us within 14 days of your order to discuss a refund or replacement item.
Things to be aware of:
By law, unless they are damaged or faulty, you cannot return or obtain a refund for i) perishable items including food or ii) personalised items made to your own specifications except where you have selected from pre-determined options or standard off-the-shelf components. Please don’t destroy or throw away any product before you’ve spoken to us and agreed that doing so won't affect any refund or replacement.
Our friendly team are here to help Monday to Friday, 9am to 6pm. Whether you're placing a new order, wanting to set up an account, or just want to talk through our products - please do get in touch by calling 03331 212166 or complete our online contact us form.
We are an independent family business based in Thornwood, Essex specialising in fine oils and vinegars. Our aim is to supply the best products from England and further afield for your enjoyment. These oils and vinegars not only taste great on their own, but will enhance any dish you choose to create, and the associated health benefits from these products will keep you healthier as well.
All of our oils and vinegars come in a range of high quality Italian glass bottles that would look elegant in any kitchen or dining room or wrapped up as a gift. We also sell ½ litre,1 litre and 5 litre refills of all our fabulous oils and vinegars allowing you to reuse our glass bottles thus helping to preserve the environment.
When selecting our oils or vinegars we follow a strict criteria, this obviously involves the taste, but the production method, originality, producers passion and heritage are equally important.
This is why when you find us at your local country show or food festival we are all about the tastings. We love getting peoples reactions to the various tastes and then explaining how they can be used.