We lovingly pack and ship your goods once payment is processed with some items occasionally coming from different warehouses depending on their nature.
All goods, wherever possible, will be shipped on a tracked service for you to follow their progress and the next available delivery date will be shown on each particular product page before you place your order.
Standard Mainland UK Delivery is FREE on all orders over £75 (excluding shipping) with a fixed charge of £4.95 per order (or delivery address if you're using the multi-address checkout feature). Shipping surcharges may still apply over the £75 threshold if your basket includes goods requiring special delivery services and/or specialist packaging for fresh items.
Delivery to Scottish Highlands, Northern Ireland and Offshore Islands will incur a surcharge, usually a few GBP. Any final shipping costs will be shown in checkout.
Orders containing alcohol may require signature.
FodaBox Limited are committed to ensuring you are completely satisfied with your purchase. If you are not happy for any reason contact us within 14 days of your order to discuss a refund or replacement item.
Things to be aware of:
By law, unless they are damaged or faulty, you cannot return or obtain a refund for i) perishable items including food or ii) personalised items made to your own specifications except where you have selected from pre-determined options or standard off-the-shelf components. Please don’t destroy or throw away any product before you’ve spoken to us and agreed that doing so won't affect any refund or replacement.
Our friendly team are here to help Monday to Friday, 9am to 6pm. Whether you're placing a new order, wanting to set up an account, or just want to talk through our products - please do get in touch by calling 03331 212166 or complete our online contact us form.
Our chocolate subscription is the perfect way to explore the incredible world of artisan chocolate. We have carefully selected 3 luxury bars for each month featuring both classic flavours to modern twists across dark, milk and white chocolate.Choose from a One Month Taster Box, a 3, 6 or 12 Month Subscription.
Each bar carefully selected for our letterbox subscription has been taste tested by the experts here at FodaBox HQ in order to create a journey in gourmet chocolate that will surprise and delight even the most discerning chocolate connoisseurs. The Artisan Chocolate Bar Subscription includes white, milk and dark chocolate from some the UK's best chocolatiers such as Coco Chocolatier, Raw Halo, Island Chocolate and Love Cocoa and includes a number of Great Taste Award Winners. From Pomegranate Dark Chocolate to Maple Bacon Milk Chocolate to Sparkling White Rose Chocolate our dynamic assortment makes our subscription one of the most eclectic and exciting chocolate subscriptions on the market.
Each month you will receive 3 bars of artisanal chocolate, typically 80g each.
Setting up your Letterbox Chocolate Gift Subscription is quick and easy, please see the steps below for the full details:
1. Select the length of your subscription:
One Month Taster Box (a great way to try out the subscription for yourself or a gift recipient)
3 Month Subscription
6 Month Subscription
12 Month Subscription
2. Proceed to checkout
3. On the next working day or your desired delivery date the first box will be posted through the letterbox ready to enjoy!
4. After the first month, all subsequent boxes will be sent out around the same time each month. For example if the first box is delivered on the 5th of the month then all boxes following that one will be delivered around the 5th of each month going forward.
Since the subscription is pre-paid you do not need to worry about monthly charges, the single delivery charge you pay at checkout covers all subsequent deliveries.
If you require any amendments or delays to be made to your subscription at any point, please contact the FodaBox Team at firstname.lastname@example.org who will be happy to help.
Our Letterbox Chocolate Gift Subscriptions are shipped in our FodaBox letterboxes, which conveniently fit through all UK standard letterboxes.
If you are purchasing this subscription as a gift then please do add your gift message to the order and the recipient will receive the message with their first months subscription along with details of their subscription length.
FodaBox is the solution to your foodie cravings. A space for everyone who deserves a little treat. We support honest and inspiring independent food and drink businesses by connecting them directly to you. No fuss, no faff, just fresh produce and world-class service. Your future favourites delivered directly to your doorstep.