We lovingly pack and ship your goods once payment is processed with some items occasionally coming from different warehouses depending on their nature.
All goods, wherever possible, will be shipped on a tracked service for you to follow their progress and the next available delivery date will be shown on each particular product page before you place your order.
Standard Mainland UK Delivery is FREE on all orders over £75 (excluding shipping) with a fixed charge of £4.95 per order (or delivery address if you're using the multi-address checkout feature). Shipping surcharges may still apply over the £75 threshold if your basket includes goods requiring special delivery services and/or specialist packaging for fresh items.
Delivery to Scottish Highlands, Northern Ireland and Offshore Islands will incur a surcharge, usually a few GBP. Any final shipping costs will be shown in checkout.
Orders containing alcohol may require signature.
FodaBox Limited are committed to ensuring you are completely satisfied with your purchase. If you are not happy for any reason contact us within 14 days of your order to discuss a refund or replacement item.
Things to be aware of:
By law, unless they are damaged or faulty, you cannot return or obtain a refund for i) perishable items including food or ii) personalised items made to your own specifications except where you have selected from pre-determined options or standard off-the-shelf components. Please don’t destroy or throw away any product before you’ve spoken to us and agreed that doing so won't affect any refund or replacement.
Our friendly team are here to help Monday to Friday, 9am to 6pm. Whether you're placing a new order, wanting to set up an account, or just want to talk through our products - please do get in touch by calling 03331 212166 or complete our online contact us form.
How one blend of 100% Ceylon tea can differ so from another seems curious to those of us who are not familiar with the intricacies of the Camellia sinensis plant, otherwise known as the tea bush. But a journey around the tea plantations will immediately provide the answer. Literally glorious island, Sri Lanka is the home of Ceylon tea and it offers a wondrous variety of growing regions, each of which yields a different flavour. Growing the tea at a medium altitude gives this tea a lighter, fresher flavour than its lower grown, strong and malty counterparts used for English Breakfast Tea. Best sipped in the afternoons with a plentiful array of biscuits and cake. Available here in a carton or in our signature clip-top tin.
With 5 generations of baking experience, Cartwright & Butler is a luxury fine food brand inspired by the Great British tea time tradition. Theye use only the finest quality ingredients to create products that conjure up a sense of occasion and bring people together to create moments of happiness. All the products are beautifully packaged in our signature tins and cartons.